CTC006317 - Senior Business Analyst
Secteur industriel: Bancaire/Banking
Type d'emploi: Contract
Durée: One year
Mode de travail: On Site
Description
Open hourly rate
Bilingualism: An asset, French required
100% remote work
Your main challenges
- Understand the business issues and identify the data needs of consumers in order to support their projects;
- Provide all the information to understand, interpret and influence the directions and practices of customer & employee experience, integration and interpretation of data from source systems;
- Work closely with various IT teams and business lines;
- Respond to complex stakeholder requests and ensure the provision of solutions and satisfaction through the quality of services offered;
- Participate in the definition of the customer & employee experience, integration of complex IT systems;
- Diagnose problematic situations and intervene in the resolution of problems while ensuring the implementation of permanent corrective measures and this, in a perspective of continuous improvement;
More specifically, you will have to :
- Understand the business processes of the different projects that will be assigned to you and document their business needs and processes;
- Analyze the data needs of the various projects;
- Participate in ensuring the adequacy of solutions, technological architecture elements and functional analysis elements in relation to our business principles;
- Propose alternative integration solutions;
- Accompany projects in process mapping activities;
- Carry out different types of analyses (process, data, impacts, risks, issues);
- Make stakeholders aware of the efforts required for change management;
- Accompany projects in the preparation of strategies and final acceptance test plans.
Requirements
- Bachelor's degree related to the industry and seven years of relevant experience OR Master's degree related to the industry and five years of relevant experience
- Experience with development projects involving multiple stakeholders, technical integrations and interdependencies
- Knowledge of modern digital platform concepts, technologies and solutions (Microservices, APIs, Real-Time Data Feeds, Orchestration, Straight Through Processing, etc.) and their application to data management Customer, an asset
- Experience in stakeholder management
- Experience in facilitating workshops
- Experience in banking or finance is an asset
- Knowledge of RESTful services (JSON) and API, an asset
- Knowledge of UML modeling, an asset
- Knowledge of Agile methods (Scrum, Kanban, SAFe).
- Knowledge of Atlassian tools (JIRA, Confluence, ...).
- Knowledge in Master Data Management, an asset
- Strong sense of autonomy and organization
- Good ability to manage a multitude of priorities
- Ability to work in a team
- Demonstrate curiosity, flexibility and open-mindedness