CTC006307 - Senior System Configurator - Level 3 Support

Secteur industriel: Bancaire/Banking
Type d'emploi: Contract
Durée: Six months
Mode de travail: On Site

Description

Duration: 6 months mandate. Possibility of permanence with the client at the end of the mandate.

Bilingualism: French, mandatory. English, an asset.

Maximum rate: No maximum. Please respect the rate grid as much as possible.

Remote work: 100% remote. Possibility of on-site presence 2 days/week. It is preferable that the candidate live in Montreal or the surrounding area.

Department - Desktop and Office Automation

Main responsibilities:

- Provide level 3 support for incidents, identify primary causes and implement corrective actions.

- Ensure a quick response to requests, incidents and problems while respecting the SLAs in place.

- Be the point of reference for monitoring workstations (anti-virus, encryption etc.)

- Ensure the support and maintenance of Windows device management tools such as SCCM, Intune, GPO etc

- Ensure knowledge sharing with Tier 1 and Tier 2 teams.

Requirements:

- 4-6 years of SCCM and GPO environment management experience in a tier 3 support team.

- Experience managing Intune infrastructure and modern management tools.

- Knowledge of Windows 8.1 and 10, Group Policies and Powershell.

- Knowledge of Azure

- Possess strong leadership, self-directed, automation skills.

Notre barre latérale

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